Placement Testing and Registration FAQs

ProctorU FAQs

ProctorU requires a username and password when I create my account.  What password should I use?
We recommend that you use your SLU portal username (firstname.lastname) and self-created password to prevent forgetting your login information. 

 How do I ensure I am registered for Saint Leo University in ProctorU?
When setting up your ProctorU account make sure that under Enrollments you select Saint Leo University.

What if I forget to take my placement exam on my scheduled day?
Your exam appointment will be cancelled. You can reschedule by logging into your ProctorU account or contacting ProctorU via LiveChat or phone.

What happens if the proctor informs me that he is filing an “Incident Report”
The Incident Report will be provided to SLU for review.  You will be contacted by your Student Success Coach with next steps.

How can I cancel/reschedule my testing appointment with ProctorU?
You can reschedule by logging into your ProctorU account or contacting ProctorU via LiveChat or phone.

What if I forget to take my placement exam on my scheduled day?
Your exam appointment will be cancelled. You can reschedule by logging into your ProctorU account or contacting ProctorU via LiveChat or phone.

Why does ProctorU need me to take a photo when I create my account?
ProctorU will use your photo and compare it to your Government issued ID when you log in to take your placement exams. 

I am unable to take a picture when setting up my ProctorU account.
Be sure that your camera is on and connected. If you are still having issues test out your equipment.



Placement Exams FAQs

When will I find out my scores from the Placement Exams?
You will not receive scores from the Placement Exams. Instead, based on your score, you will be placed in one of the following courses:

  • MAT 003, MAT 128/141, or MAT 151/201 
  • ENG 002 or 121

What do Placement Exams determine?
Placement exams determine which Math and English courses are best suited for the student based on their skills and abilities.

Can I use a calculator on the math section?
Yes

If I am in the Honors Program, do I have to take placement exams?
You are not required to take placement exams, however, it is encouraged.

If I was invited to participant in the Honors Program but did not accept, do I have to take the placement exams?
Yes, honors eligible students are required to take placement exams.

Do I have to take the placement exam if I took the ACT and/or the SAT?
Yes, you are still required to take the placement exams.

If I am an International student, do I have to take the placement exams?
Students in the International Bridge Program are only required to complete the Math Placement Exam. You will receive an email from Iona Sarieva, Bridge Program Director, with test date information. If you are not in the International Bridge Program, you are required to complete both Placement Exams.

I do not have Internet Access. How can I complete my placement exams?
Please contact your Student Success Coach by visiting the Contact Us tab.

I missed the deadline to complete my placement exam. Can I still take the exams?
Please contact your Student Success Coach by visiting the Contact Us tab.

What if I want to take the Placement Exams again?
Unfortunately, you can only complete Placement Exams once.

I am unable to access Placement Exams with my web browser.
Safari is not compatible with D2L. Please use Chrome, Firefox, or Internet Explorer.

What type of Government issued ID can I use?
A state issued identification card or license or a United States Passport.


 



D2L FAQs

I am unable to access D2L with my web browser.
Safari is not compatible with D2L.  Please use Chrome, Firefox, or Internet Explorer.

I paid my deposit but I cannot log into D2L to access my placement exams.
Please allow 3 business days for your deposit to be processed.  If you still do not have access, contact Admissions.



Online Placement Exams FAQs

What type of Government issued ID can I use?
A state issued identification card or license or a United States Passport.

What if I forget my ID on test day?
Unfortunately you will not be able to take the placement exams without your government issued ID.

What if I do not have my calculator on test day?
If you are taking placement exams on SLU’s campus, you can ask the test proctor for a calculator.  If you are taking your placement exam online with ProctorU, you will able to complete the math placement exam without a calculator.

What if I do not have a mirror on test day?
Only students taking placement exams online need to have a mirror with them so the proctor can see your testing environment.  If you do not have a mirror, you will have to reschedule your placement exams.