FAQs

Where is the Counseling Center?
The Counseling Center is located in deChantal Hall, Room 121. The phone number is (352) 588-8354.

What are the hours the Center is open?
The Counseling Center hours are from 8:30 a.m. to 5:30 p.m., Monday through Friday. Extended hours are available upon request.

What services are available at the Counseling Center?
The Counseling Center supports the intrapersonal and interpersonal development of SLU students by providing individual, group, couples, and crisis counseling. The Center also offers outreach and presentation services to the campus community, psychiatric referrals for medication and evaluation, and consultation services for faculty, staff, students, and parents.

Who is eligible for services at the Center, and what is the cost?
Counseling services are free to those persons currently enrolled in Saint Leo University as full time students.

With what kinds of concerns do the counselors help students?
Students seek out counseling for a number of reasons. Some students may have issues related to their normal development, such as identity or relationship concerns. Others are dealing with more specific concerns, such as depression, anxiety, stress, childhood or adult trauma, grieving and loss, substance abuse, and/or eating disorders or body-image concerns. Some students aren't sure what the problem might be. They just know they are experiencing difficulty studying, concentrating, eating, sleeping, adjusting, or getting along with others. A counselor can help a student sort out what might be going on and suggest ways he/she might get back on track.

Who provides the counseling services?
The Center is staffed by certified mental health professionals.

How do I make an appointment to see a counselor?
A student, or students, may stop by the Center to make an appointment, or they may call the Center at (352) 588-8354. If the counselor is in session, just leave a note under the door or a message on the machine with information on where you can be reached. Every effort will be made to contact you within 24 hours.

How long and how often are the counseling sessions?
Counseling sessions are typically 50 minutes long, and are normally scheduled on a weekly basis. Some people are satisfied with single-session therapy while others, experiencing more difficult issues, seek counseling for a longer period of time.

Who will know what I talk about in my counseling session(s)?
Without your written permission, no one will know. Everything you say in a counseling session is considered confidential information. There are specific instances, however, when a counselor is required, by law, to break confidentiality in order to protect you or someone else from serious harm.

Won't it be hard to talk about what's bothering me with a person I don't even know?
This may be true, especially in the beginning of therapy, when you may feel anxious or awkward or a bit self-conscious. Counselors understand how normal it is to feel uncomfortable and cautious at first. They are trained to create an accepting and encouraging environment that will help put you at ease and enable you to feel more comfortable. Hopefully, as you gradually become more trusting of your counselor, it will become easier to feel relaxed and open when talking to him/her.

Don't only "crazy" people go to counseling?
No way. In fact, students who utilize the services of the Counseling Center are interested primarily in their personal growth or in resolving a particular concern. It is common for students to experience developmental struggles, academic and relationship pressures, and overwhelming stress at times during their academic career. The fact that so many students seek the services provided by the Counseling Center reflects how common these issues are to this population.

Can the Counseling Center staff prescribe medication?
No. Only medical doctors, like psychiatrists and family physicians, can prescribe medication. The Center refers students to outside facilities where proper assessment regarding the use of medication can be made.

What if I am feeling suicidal?
If you are having thoughts of self-harm or suicide, tell someone. Call the Center at (352) 588-8354 or come over to the Counseling Center. In the evenings or on weekends, tell your RA or Hall Director, call Campus Security at (352) 588-8432, or simply dial 911 for help. Students attending Saint Leo University Centers are urged to dial 911 for help wherever they live.

What if a parent, student or faculty/staff member is concerned about a particular student?
The Counseling Center staff is available during business hours for consultation about concerns that a third party person might have about a student. Strategies for helping the student and, if appropriate, for encouraging the student to see a counselor may be discussed.

Can a parent, friend or faculty/staff member be kept informed of a student's progress in counseling?
Information about one's counseling is kept strictly confidential except in rare legal circumstances (e.g. there is a belief that there will be harm to the client or to someone else due to the client's behavior or lack of it.) No information can be released, including whether or not a student is attending counseling sessions, without written consent from the student.

How do I know I've finished with the counseling process?
Sometimes people just stop coming to counseling. Hopefully, though, you and your counselor will have set a mutually agreed upon number of visits that will enable you to work through the issues that are bothering you. Some students come for one session, while others want to spend more time on the issues that concern them.