Financial Aid Refunds

When students receive more financial aid than their University charges, the extra funds are paid to the student as a refund. Financial aid, including loans, will be used first to pay student account charges. A refund will be issued only if there is a credit after charges are paid.

Saint Leo University has partnered with Higher One, a financial services company focused solely on higher education, to help facilitate refunds. Founded in 2000, Higher One provides higher education institutions and their students with efficient, convenient and easy-to-use solutions to handle financial disbursements. Each student will receive a Higher One Card in the mail after registering for classes. The student will be given three options to receive refunds:

1. Higher One Account - This option allows the student to set up a checking account with Higher One. If the student selects this option, the Higher One card issued is activated as a debit card that links to the account. The student will have access to a complete online banking experience. Students may also access a Higher One ATM located in the Campus Security and Safety Office on University Campus.
2. A bank ACH transfer - This option will allow students to have their funds direct deposited into the bank account of their choosing. In this case, the Higher One Card is simply used to communicate with Higher One. It does not contain funds and does not link to the student’s personal bank account.
3. Physical paper check - For students who would prefer to receive a paper check in the mail, they will be mailed a refund check from Higher One to their home address. In this case, the Higher One Card is simply used to communicate with Higher One. It does not contain funds and does not link to the student’s personal bank account.

Any of these options can be accepted as soon as you receive the Higher One Easy Refund Card.

Remember, even if you are not currently expecting a refund, it is a good idea to select an option as we may have a refund for you in the future.

The speed of these services is dependent on the information we have on file. Please verify your contact information with Saint Leo through the my.saintleo.edu portal.

Higher One cards are mailed to the address on file at Saint Leo University. Therefore, it is critical that you keep your address up-to-date.

Visit HigherOne.com to learn more about the program.

If you have any questions, please contact us:
Phone: (800) 240-7658 option 5 or (352) 588-6600
Fax: (352) 588-6605 E-mail: collections@saintleo.edu