New Student Information

Fall 2015 incoming students who live on campus will receive a new laptop (configuration details to be determined)*. Computer equipment is issued at New Student Orientation.

The laptop connects to network ports in the residence hall rooms or the wireless network that serves much of the University campus. Students use the computers for both academic and personal interests as they develop skills and knowledge that accentuate their formal education.

Support for the laptop program is provided by University Technology Services. This support includes trouble-shooting, repairs, and educational services. It is highly recommended that students provide their own thumb drives or utilize an online service such as SkyDrive to save personal files when getting repairs done on their computer or device.

*New student laptop configuration and software package information will be provided on this page once the final configuration is complete.

 

University Technology Services Help Desk

Location: South of Saint Edwards Hall and West of Campus Security

Click Here to view campus map.

Hours of Operation: Monday – Thursday 7:30 am – 6:00 pm, Friday 7:30 am – 5:00 pm

Contacting UTS Help Desk:

 Local: 352-588-8888

 Online: https://helpdesk.saintleo.edu (requires portal authentication)

Store-bought routers and hubs: These devices will no longer work on the SLU network. If you need additional wireless coverage, please submit a ticket with the help desk and we will provision a UTS sanctioned wireless access point for your room. It will take 2- 3 business days to fulfill this request.

Gaming: Students will need to submit a request in order for their game system to work. Depending on your preferred connection method, UTS will need to know your console's wired or wireless MAC address. Students can submit this information in the form of a help desk ticket. Please allow 2- 3 business days to process this request.

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