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University Technology Services

    About Technical Support Services

    University Technology Services supports members of the University community by providing excellent technical services in support of effective teaching, enhanced learning, and productive work.

    Need Support?

    The UTS Helpdesk serves all Saint Leo University locations from the University Campus home location. UTS Support Specialists provide support for University technology related services, including:  Classroom Technology, Event Support, The Portal, Email Services, Network & Telecommunications Services, Information Security, Hardware & Software, and System Application & Infrastructure Support.

    Self-support solution documents are available, and may be accessed HERE . Place a Helpdesk Ticket


    Technical Support Services (TSS)

    PH: 352.588.8888 | https://helpdesk.saintleo.edu 
    Hours:
              8:00 A.M. - 5 P.M. EST, Monday - Friday
    Phone Support: 
              
    7:30 A.M. - 10:00 P.M. EST, Monday - Saturday
              1:00 P.M. - 10:00 P.M. EST, Sunday
    Location: South of Saint Edward Hall and West of Campus Security
    Click here to view the campus map
    UTS Helpdesk Remote Support Link


    Classroom Technology

    PH: 352.588.8888 | https://helpdesk.saintleo.edu 
    Hours: 
              8:00 A.M. - 5 P.M. EST, Monday - Friday
    Phone Support: 
              
    7:30 A.M. - 10:00 P.M. EST, Monday - Saturday
              1:00 P.M. - 10:00 P.M. EST, Sunday
    Location: South of Saint Edward Hall and West of Campus Security
    Click here to view the campus map


    LionSHARE & D2L Support

    PH: 866.928.2439 or 352.588.8888 | https://d2lprod.service-now.com/saint_leo
    Hours: 24 hours a day - seven days a week - 365 days a year


    Technical Support Maintenance Windows

    University Technology Services performs regularly scheduled maintenance to maintain university infrastructure, applications, and services. Maintenance Windows are scheduled each Tuesday (except Block Out Dates) from 8pm-12am).

    Unplanned Maintenance may also be necessary if a system or service is failing or failed. Unplanned Maintenance will be performed as required. 

    When Scheduled/Unplanned Maintenance requires downtime, information will be provided through university email. 

    View UTS Scheduled Maintenance Dates for 2019. 

    Schedule a Visit to Tour the Campus

    University Technology Services

    Phone: (352) 588-8888
    Hours:
    8:00 A.M. - 5 P.M. EST, Monday - Friday
    Phone Support:
    7:30 A.M. - 10:00 P.M. EST, Monday - Saturday
    1:00 P.M. - 10:00 P.M. EST, Sunday

    Links

    UTS Maintenance Calendar


    Request more information