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Technology Innovation Institute (TI3)

    Frequently Asked Questions and Information

    Need Support?

    The Technology Innovation Institute (TI3) Helpdesk serves all Saint Leo University locations from the University Campus home location. Support Specialists provide support for University technology related services, including: Classroom Technology, Event Support, The Portal, Email Services, Network & Telecommunications Services, Information Security, Hardware & Software, and System Application & Infrastructure Support.

    Self-support solution documents are available, and may be accessed HERE.

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    SMS Authentication
    FAQs for Okta Users
    Okta Verify with Touch ID
    Google Authentication
    Security Question
    Voice Call as a Factor

     


    Technical Support Services

    PH: 352.588.8888, Option 1 | https://helpdesk.saintleo.edu
    Hours:
    7:30 A.M. - 6 P.M. EST, Mon - Thurs
    7:30 A.M. - 5 P.M. EST, Fri
    Location: South of Saint Edward Hall and West of Campus Security
    Click here to view the campus map


    Request More Information