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Technology Innovation Institute (TI3)

    Frequently Asked Questions and Information

    Need Support?

    The Technology Innovation Institute (TI3) Helpdesk serves all Saint Leo University locations from the University Campus home location. Support Specialists provide support for University technology related services, including:  Classroom Technology, Event Support, The Portal, Email Services, Network & Telecommunications Services, Information Security, Hardware & Software, and System Application & Infrastructure Support.

    Self-support solution documents are available, and may be accessed HERE .

    Okta Verify Information
    SMS Authentication
    FAQs for Okta Users
    Okta Verify with Touch ID
    Google Authentication
    Security Question
    Voice Call as a Factor


    Technical Support Services

    PH: 352.588.8888, Option 1 | 
          7:30 A.M. - 6 P.M. EST, Mon.-Thurs.
          7:30 A.M. - 5 P.M. EST, Fri.
    Location: South of Saint Edward Hall and West of Campus Security
    Click here to view the campus map

    Schedule a visit

    Department of Information Technology (DoIT)

    Phone: (352) 588-8888
    Office Hours:
    8 am - 5 pm EST, Monday - Friday
    Closed Saturday
    Closed Sunday

    Phone Support Hours:
    8 am - 10 pm EST, Monday - Friday
    8 am - 5 pm EST, Saturday
    Closed Sunday


    Maintenance Calendar

    Request more information