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How Refunds are Disbursed

Student aid is awarded and disbursed by academic term/semester. Saint Leo University begins disbursing aid ten days after the first day of the term/semester, assuming all requirements are met. Once financial aid has disbursed to a student account, if applicable, a refund is processed within 14 days.

Saint Leo University has partnered with BankMobile to deliver refund money owed to students. New students will receive a Refund Selection Kit from BankMobile in the mail - it will arrive in a bright green envelope. If you are not sure that Saint Leo University has your current mailing address, please take a moment to visit my.saintleo.edu to update your address information today. 

If you would like to request a new refund selection kit, send your request for replacement via email to sfs@saintleo.edu from your Saint Leo email address.  Include your name, student ID number, and home address in your email request. You will receive your new BankMobile refund selection kit within 7-10 business days.

For information about BankMobile refund processing and refund choices, visit the BankMobile website.

Please note: A student must maintain financial aid eligibility for an award to be disbursed and a refund generated.

BankMobile Contract

To view Saint Leo University’s contract with BankMobile, a Division of Customer Bank, click here.

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