Okta User Information
What is Okta?
Okta is a single, integrated platform that offers secure access to enterprise applications and information. We connect any person, via a device, in any context, to the technologies they need to do their most significant work at Saint Leo University.
Which browsers does Okta work on?
Okta is easily accessible by using the following browsers: Internet Explorer, Firefox, Safari and Chrome.
Who do I contact in the event that there is a technical issue?
Contact the IT Help Desk at (352) 588-8888.
Where do I log in to get to Okta?
To log into Okta, go to https://saintleo.okta.com/.
How do I use Okta?
You can watch this short video to assist you with your initial log in and account creation.
What is my username and password for Okta?
Okta will use the same format our community uses to log into the portal.
User ID (firstname.lastname) and your portal password.
Why do I need to set up a secondary email?
Secondary emails (Gmail, msn, yahoo, etc.) are necessary if you forget your password. If your account is locked out, or you are not able to recall your password, you will not be able to retrieve your “reset password” link provided in your Saint Leo email. The reset link will also be sent to your secondary email. Allowing you to reset your password and then access Saint Leo’s network and your applications.
How do I change my security image?
To change your security image, login to Okta on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.
Go to the Security Image section and select Edit. Select a new security image and click Save.
How can I change the order in which my apps appear?
To change the order of your apps, “click and hold” on an app icon, then drag and drop the app to the location you would like it to be displayed.
How do I move an app from one tab to another?
To move an app from one tab to another, click and hold on the app icon, then drag and drop your app to the new tab.
How do I search an app if I can't remember which tab I put it on?
At the top of your dashboard, you can find apps in the "Launch App" search bar. If you can't remember which tab your app is on, go to the Launch App search, type in the name of your app and select the name to open it.
How do I change my Okta password?
To change your Okta password, login to https://saintleo.okta.com/ on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.
Reminder: Your Okta password it the same as your Saint Leo network password. Changing your password in Okta also changes your Saint Leo network password.
Go to the Change Password section, and select Edit. Enter Current Password, followed by your new Password. Continue to “Change Password” and click Save.
How can I change my Forgotten Password question?
To change your forgotten password question, login to https://saintleo.okta.com/ on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.
Go to the Forgotten Password question section, and select Edit. Choose a new question, enter your answer and click Save.
How can I change my secondary email address information?
To change your secondary email address information, login to https:/login.saintleo.edu on a computer or mobile device. Click on your username in the top menu, and select the ‘Settings’ menu item.
Go to the Personal Information section and select and select Edit. Enter the new secondary email address and click Save.
What do I do if I am locked out?
If you cannot log into Okta, click the 'Forgot Password' link on the Okta login screen to reset your password or contact the IT Help Desk at 8888.