Billing and Refunds
Billing statement reminders are emailed on or about the 15th of every month. All students with a balance greater than $3.00 will receive a monthly eBill that can be viewed by clicking the link on the reminder email or by logging into your eLion account. Payments are due prior to the start of a semester/term unless specifically deferred by Tuition Assistance, Tuition Remission, or authorized payment option. Students should be financially prepared to meet any non-University expenses at the start of the term. Timely payments avoid late fee charges and/or financial holds on students' accounts. Late fees are assessed at 1% monthly (12% annually) beginning 60 days after the start of the semester/term. Unpaid balances at the end of the semester/term may be subject to third-party collections.
Click here to check your eLion account for outstanding balances.
The W-8BEN is used to confirm that a vendor is a foreign individual and must be provided even if the individual is not claiming a tax treaty reduction or exemption from withholding. All foreign individuals, other than those whose payments from Saint Leo University are covered by a Form 8233, who are receiving payment must provide a W-8BEN even if no EIN, ITIN or SSN exists.
A valid W-8BEN must be provided before payment is issued by Saint Leo University. A Form W-8BEN is valid for the calendar year in which it was signed, as well as the three succeeding calendar years, unless a change in circumstances makes the information provided on the form W-8BEN inaccurate. For example, a Form W-8BEN signed on September 30, 2017, remains valid through December 31, 2020.
*Completed PDF forms must be printed, signed and dated then emailed to firstname.lastname@example.org
Student Financial Services
Contact Student Financial Services with any concerns regarding payment of past due balances on your account, as well as billing and payment questions, by email at email@example.com or via phone at 800-240-7658.
Financial Aid Refunds
When students receive more financial aid than their university charges, the extra funds are paid to the student as a refund. Financial aid, including loans, will be used first to pay student account charges. Within 14 days of disbursement, a refund will be issued only if there is a credit after charges are paid.
Saint Leo University has partnered with BankMobile Disbursements to help facilitate refunds. Each student will receive a BankMobile Refund Selection Kit in the mail 1 week prior to the start date of their first term/semester.
Students have two options to receive their refund. Students can receive their refund as an electronic deposit to their personal checking account, or as a deposit to their BankMobile Vibe account. If a student chooses to receive their refund as an electronic deposit to their personal checking account, their money is transferred the same business day that BankMobile receives funds from Saint Leo University. Typically, it takes 1 to 2 business days for the receiving bank to credit the money to the student’s account. If a student opens a BankMobile Vibe account, (upon identity verification) their money is deposited the same business day that BankMobile receives funds from Saint Leo University.
Remember, even if you are not currently expecting a refund, it is a good idea to select an option as we may have a refund for you in the future.
The speed of these services is dependent on the information we have on file. Please verify your contact information with Saint Leo through the my.saintleo.edu portal. Refund Selection Kits are mailed to the address on file at Saint Leo University. Therefore, it is critical that you keep your address up-to-date.
If you have lost or misplaced your card or would like to request a new refund selection kit, please send your request for replacement via email to firstname.lastname@example.org from your Saint Leo email address with your name, Student ID Number and home address.
Visit BankMobile to learn more about the program.
Student Financial Services Contact Information:
Phone: (800) 240-7658
Fax: (866) 708-7770